Frequently Asked Questions

WHAT IS DELTA 8?

Delta-8 THC is one of many cannabinoids derived from hemp aside from the more commonly known CBD. Compared to Delta-9 THC from cannabis, Delta-8 THC delivers a high that is less anxiety and stress inducing that may come with the intensities behind Delta-9.

IS DELTA 8 LEGAL?

As long as there is less than 0.3% Delta-9 THC, it is legal in most states.

DO I NEED A MEDICAL RECOMMENDATION TO PURCHASE DELTA 8?

No. Most states do not require a medical recommendation to purchase Delta-8 THC. That being said, some states may regulate Delta-8 and require all products to be purchased in medically recommended storefronts. Please make sure to look into your local state laws to ensure that you are purchasing Delta-8 THC legally.

IS THERE AN AGE LIMIT TO PURCHASE AND/OR CONSUME DELTA 8?

Yes. You must be at least 21 years of age or older to purchase or consume delta-8 THC.

HOW IS DELTA 8 PRODUCED?

Delta-8 THC is found in small amounts in hemp plants. These trace amounts have been isolated to create a concentrated product for more practical use.

IS DELTA 8 SAFE?

Yes. All of our products are compounded using high-quality ingredients and tested by third party testing facilities registered with the DEA.

WILL I FAIL A DRUG TEST WITH DELTA 8?

Yes. You will likely fail a drug test that tests for Delta-9 THC if you consume Delta-8 THC. Please read our blog post for more information.

DO YOU SHIP OUT OF STATE?

While delta-8 THC may not be legal in all 50 states, it is legal in most of them. Only 12 states have banned or regulated it. They include Utah, Rhode Island, Montana, Mississippi, Maryland, Iowa, Idaho, Delaware, Colorado, Arkansas, Arizona, and Alaska. MintsMarket.com ships anywhere in the country where delta-8 THC is legal. Orders are fulfilled and shipped out within one business day by 7:30pm EST.

AM I ABLE TO PURCHASE WHOLESALE/BULK?

Yes, please check out our wholesale page to apply to become a partner with us.

WHAT IS THE SHELF LIFE OF THE PODS?

The pods have an estimated shelf life of one year, but this may vary with different environmental conditions such as heat, cold and humidity, and different usage patterns.

WHY DID THE CONCENTRATE IN MY POD CHANGE COLOR?

MINTS only uses the highest quality hemp derived oils and botanical terpenes. Changes in coloring occur naturally over time and do not impact purity, potency or effectiveness of the products.

MY POD MAY BE CLOGGED, WHAT SHOULD I DO?

Clogged pods may occur from time to time. To prevent clogging be sure to recharge the battery often so that it is always working at its optimum heat level. We recommend charging the battery on low voltage for 30-45 minutes.

Also check out these other troubleshoot and care tips:

To clear clogs, try dry hitting it, meaning pull on the pod without the battery. Do not charge the battery with the pod inserted. Make sure the battery is fully charged before use. Do not use the product while the battery is charging. Keep pods and batteries away from extreme heat or cold, and humidity. Replace pods before they are completely dry to avoid overheating.

MY POD MAY BE LEAKING, WHAT SHOULD I DO?

Minimal leakage may occur from time to time. Use a cotton swab with a small amount of rubbing alcohol to clean residue and see if the problem persists.

To prevent leaking, follow these care tips for pods:– Keep pods and batteries away from enclosed small spaces, extreme heat or cold, and humidity.
– Do not store pods upside down.

If leakage persists or is excessive, please contact us

ARE THE BATTERIES WARRANTIED?

All sales are final. 

ARE THE PODS WARRANTIED?

MINTS pods purchased at a certified retailer must be full or nearly full to qualify for an exchange. Empty or significantly used pods do not qualify for an exchange.

– Full or nearly full pods may be replaced for the following reasons;
– Cracked or leaking pod.
– Clogged pod.
– Pod not making connection with the battery.
– Pod not producing smoke.

You must keep the original receipt and bring it with you to the store where you bought the pod.

ARE THE PODS/BATTERIES STIIIZY COMPATIBLE?

Pod and batteries are compatible with certain third-party vaporizer products, including compatible with STIIIZY*.

*Mints Market and the products available for sale on Mints Market are not affiliated with, associated with, sponsored or otherwise endorsed by STIIIZY, Shryne Group Inc. or any of its licensees, affiliates, subsidiaries, officers or employees. Mints Market and Mints sell hemp-derived CBD and Delta 8 products. Mints and Mints Market does not offer for sale cannabis-derived THC products. For the sake of clarity and avoidance of doubt, Products sold by Mints Market or under the Mints™ trade name are not STIIIZY products and are not manufactured by or otherwise related to STIIIZY or Shryne Group, Inc. or any of their affiliates or subsidiaries unless otherwise noted. To purchase official STIIIZY products, visit www.STIIIZY.com or your local cannabis retailer.

HOW LONG DO THE PODS LAST?

How long pods last will vary from user to user depending on frequency of use and length of draw.

WHEN SHOULD I REPLACE AN OLD POD FOR A NEW POD?

We recommend replacing your used pod before it is completely dry or empty to avoid overheating the coils.

CAN I USE THE MINTS PODS WITH A NON-MINTS BATTERY?

The MINTS system is proprietary and our pods are only compliant with MINTS batteries. Please use MINTS pods with third party batteries at your own risk.

IS MY BATTERY WORKING PROPERLY?

With a pod inserted, the white LED light should come on during your draw, and you should notice vapor being produced.

HOW DO I KNOW WHEN TO CHARGE MY BATTERY?

When the LED light turns red, it is time to charge your battery.

IS THERE A PROPER WAY TO CHARGE THE BATTERY?

Use the USB cable provided and plug into the port located at the bottom of the battery. Remove once fully charged. The LED light will turn from red to white. Do not connect a pod to the battery while charging, and do not attempt to use it while charging.

HOW DO I KNOW WHEN MY BATTERY IS FULLY CHARGED?

The LED light will turn from red to white when fully charged.

WHAT IS THE SET TEMPERATURE FOR THE BATTERY?

The temperature is set at 400 degrees Fahrenheit.

WHAT ARE ALL THE POSSIBLE LIGHT INDICATIONS ON MY BATTERY?

SOLID RED = charging is required

BLINK RED TWICE = bad pod connection. Check pod/battery prong connectors and make sure they are clean.

SOLID WHITE = charging is complete

BLINK TWICE WHITE = pod is properly inserted, ready for use

SOLID WHITE = during draw

ARE VAPING PRODUCTS SAFE?

Product safety and quality are top priorities for Mints Market. All our products are tested by state-licensed, independent labs to ensure they are free of harmful chemicals such as Benzine, pesticides and metals. We also maintain the highest quality by only using the purest cannabis extracts and botanical terpenes. We do not add “fillers’ ‘ such as vitamin E acetates to our products.

WHEN WILL MY ORDER BE SHIPPED OUT?

All orders are processed and shipped out within 24 hours. It can take 2-3 business days from the date of purchase for the order to be processed and delivered (weekends do not apply as business days). Customers may experience a delay in their orders due to the postal services being at max capacity.

CAN I CANCEL MY ORDER?

All sales are final.

MY PACKAGE WAS NOT DELIVERED ALTHOUGH THE STATUS SAYS DELIVERED. WHAT SHOULD I DO?

Once a package/order has been processed and shipped by USPS, we are not liable for any lost or stolen items. We recommend checking out these tips:

– Allow 36 business hours from the date of said deliverance for the package to arrive
– Check the surrounding area for the package
– Someone else may have accepted the delivery for you
– There may have been a notice of attempted delivery
– Contact your local USPS with your tracking number

WHY DID MY ORDER NOT GO THROUGH BUT IT TOOK MONEY OUT OF MY ACCOUNT?

If the billing address and shipping address do not match, then the order will not process successfully.

Please allow 3-5 business days depending on your financial institution for the funds to reflect back into your account.

CAN I EXCHANGE MY APPAREL ITEM FOR A DIFFERENT SIZE?

All sales are final. 

NOTICE: IF WE DO NOT RECEIVE ANY COMMUNICATION FROM A CUSTOMER WITHIN 30 DAYS OF US CONTACTING THEM, THE ORDER WILL BE CANCELLED.

For any other questions or concerns, please contact us.